Shipping policy

Shipping Policy

Thank you for shopping with us. Below is important information regarding our shipping processes and timelines.

Shipping Locations

We currently ship to the following locations:

Domestic: Australia

Dispatch Schedule

All orders are dispatched on the following days:

Monday
Tuesday

Orders placed outside of these days will be processed and shipped on the next available dispatch day.

Processing Time

Please allow 1–3 business days for order processing prior to dispatch. During peak periods, processing times may be slightly extended.

Shipping Times

Shipping times vary depending on the destination and carrier. Estimated delivery timeframes will be provided at checkout where available. Please note that delays may occur due to customs, carrier issues, or other external factors.

 International Shipping

We currently do not offer international shipping but encourage our international customers to stay tuned as we plan to do in the future. 

For international orders:

* Customers are responsible for any applicable customs duties, taxes, or import fees.
* Delivery times may vary depending on customs clearance processes in the destination country.

Important Notice (Geopolitical & Carrier Disruptions)

Due to the current global geopolitical situation, postal and courier operations may be disrupted in certain regions. As a result:

* Shipping delays may occur beyond our control
* Certain destinations may become temporarily unavailable
* Orders may need to be **cancelled and refunded** if delivery services are suspended or deemed unreliable

We will always do our best to notify you promptly if your order is affected.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (if available).

Contact

If you have any questions regarding your order or shipping, please contact us and we’ll be happy to assist.

Thank you for your understanding and support.